1. QUALITY POLICY

At BBS Certification, we are dedicated to providing impartial, independent, and competent certification and training services that help organizations enhance their management systems and achieve international standards.

We commit to the following principles across all our activities:

  • Impartiality and Independence
    We strictly maintain impartiality in certification and ensure that training services are clearly separated from certification decisions, as required by international standards.

  • Compliance with Legal and Regulatory Requirements
    We fully comply with applicable laws, ISO/IEC 17021 and other related accreditation rules, and relevant contractual and regulatory obligations in all our operations.

  • Risk-Based Thinking and Process Integrity
    We systematically identify and address risks and opportunities that may impact the objectivity, competence, or effectiveness of our certification and training services.

  • Competence and Professional Development
    We continuously develop the knowledge and skills of our auditors, trainers, and support staff to maintain a high level of technical and professional competence.

  • Service Quality and Client Focus
    We are committed to delivering services that meet the needs of our clients, with a focus on transparency, timeliness, and sector-specific applicability.

  • Continuous Improvement
    We regularly review and improve our management system, processes, and service performance to ensure sustained quality, credibility, and client satisfaction.

2. IMPARTIALITY POLICY

BBS Certification GmbH recognizes the importance of impartiality in carrying out certification activities. We are fully committed to safeguarding impartiality and managing conflict of interest in all our operations. Our principles are:

  • Certification decisions are made independently, based solely on objective evidence of conformity.

  • No commercial, financial, or other pressures shall compromise impartiality.

  • Risks related to impartiality and conflicts of interest are identified, evaluated, and managed on a continuous basis.

  • Our personnel, auditors, trainers, decision-makers, and Impartiality Committee members sign confidentiality and impartiality commitments to ensure independence.

  • We do not provide consultancy services for the management systems, nor do we allow any relationships that could compromise our objectivity.

  • The Impartiality Committee, consisting of balanced stakeholder representation, regularly monitors our activities and provides oversight to ensure impartiality is maintained.

3. COMMITMENT OF TOP MANAGEMENT

Top Management of BBS Certification GmbH ensures that this Quality and Impartiality Policy is:

  • Communicated, understood, and applied within the organization.

  • Made available to the public through our website and other suitable means.

  • Reviewed periodically to ensure its continuing suitability and effectiveness.